Customer Contact Competency Inventory (CCCI) SHL New Zealand Director Development Audit (DDA) SHL New Zealand Inventory of Management Competencies (IMC) SHL New Zealand Perspectives on Management Competencies (PMC) SHL New Zealand Whittenham, G. (1998). Associations between managerial competencies and organisational culture: Links between CCQ and PMC. Masters Thesis. Waikato University. Work Styles Competency Inventory (WSCI) SHL New Zealand